Privacy Policy

Wakefield Acoustics Limited (“WAL”) Website Privacy Policy

The full name of our company is Wakefield Acoustics Limited (“WAL”, “we”, “us” or “our”). WAL operates the website that you are currently using (‘Website’). WAL is registered in England & Wales under registration number 01508543. Our registered address is Flush Mills, Westgate, Heckmondwike, West Yorkshire, WF16 0EN. You can contact us by writing to our Data Protection Officer at our registered address or by email at dpo@wakefieldacoustics.co.uk.

This Privacy Policy sets out how WAL uses, processes and protects any information that you provide or data that is collected when you use the Website. WAL is committed to ensuring that your privacy is protected. Should you be asked to provide certain information by which you can be identified (or other “personal data” as defined in the EU General Data Protection Regulation, or “GDPR”) when using the Website, you can be assured that it will only be used as outlined in this Policy.

This Policy may change from time to time by updating this online document and noting this on the associated web page. You should check this page from time to time or when notified to ensure that you understand and are happy with any changes. By using or continuing to use the Website, you agree to this Policy as in force at the time of that use.

What we collect

Various types of data about you and your usage of the Website (“Collected Data”) may be collected in various circumstances, including when you are filling in forms on the Website; corresponding with us by email, post or telephone; opening an account with us, place orders for products or request services from us; participating in social media or other interactive features made available; surveys; or when reporting any problems to us.

What WAL does with the information we gather

WAL may contact you by electronic means (e-mail) when:

– Responding to your queries

– Contacting you in relation to Product orders or Services which we have supplied or  are supplying to you

– Notifying you about changes to the Website

If you have chosen to receive information about relevant Products and Services offered by WAL by ticking the relevant box to indicate your consent, WAL may periodically send you such information.

How WAL processes and manages your personal information and data

WAL will not sell or distribute your personal information to third parties unless you have given us permission or we are required by law to do so.

WAL may share your information with third parties where necessary, including:

– other companies within our group, including subsidiaries, holdings companies and their subsidiaries;

– suppliers, agents, couriers, subcontractors or business partners during the course of carrying out any order for products or providing services we agree to provide to you or engage with them;

– web traffic and other analytical service providers to assist us in continuously improving the Products and Services;

– where we are required to disclose the information to comply with any legal obligation;

– to enforce, apply or protect any of our rights, property, or safety of others (which may include exchanging information for fraud protection purposes).

Security

WAL is committed to ensuring that your information is secure and we have designed the Products and Services with this in mind.

In order to prevent unauthorized access or disclosure, suitable physical, electronic and managerial procedures have been put in place to safeguard and secure the information WAL collects online. Data collected is held for as long as it is required or until you notify WAL that you wish the data to be deleted.

The data WAL collects or you provide to us may be processed, transferred to and/or stored outside of the European Economic Area (EEA). By submitting any personal data to us you agree to this. We will only transmit personal data to a third party who will treat the data in accordance with the EU General Data Protection Regulation (GDPR) in a territory that has a suitable data related treaty with the EU/UK.

Where WAL has given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Cookies

WAL uses traffic log cookies (provided by Google Analytics and others) to identify which pages are being viewed, accessed and used. This helps us analyze data about web traffic and improve our website in order to tailor it to customer needs. This information is used for statistical analysis purposes and is then removed from our system.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our Website may contain links to other websites, but that does not mean we recommend or endorse those websites. However, once you have used these links to leave our Website, you should note that WAL does not have any control over that other website. Therefore, WAL cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may request details of personal information which we hold about you under the GDPR.

If you would like to tell us that you do not want to have your Collected Data used to derive anonymised information, require a copy of the data that WAL holds about you, or change any other consents or preferences, or you believe that any information we are holding about you is incorrect or incomplete, please write to The Data Protection Officer, Wakefield Acoustics Limited, Flush Mills, Westgate, Heckmondwike, West Yorkshire, WF16 0EN or contact us via email at dpo@wakefieldacoustics.co.uk. We will promptly correct any information found to be incorrect or delete it as requested.

Your comments

We welcome comments on our privacy policy. Please email your questions and comments to noise@wakefieldacoustics.co.uk or call us on 01924 418940. Alternatively you can write to us at the following address:

Flush Mills,
Westgate,
Heckmondwide,
WF16 0EN